Most issues that we encounter in regards to maintenance calls are a late consequence of mistreatment during construction phase or due to neglect and absence of basic care. -> See our article in regards to basic care

1.  Easy Self-Repair Guidance
We understand that minor issues can arise over time, and we empower our customers to address these without hassle. We are ready to provide you instructions on how to easily fix those issues in no time.
2.  Warranty Services
For more significant issues, we offer extensive warranty coverage on all our products. If a problem requires professional attention, our team is ready to resolve it as soon as possible. -> See Terms of Warranty
3.  Maintenance and Care
Regular maintenance is key to the longevity of your aluminum windows and doors. We provide clear, step-by-step instructions to help you maintain your installations, ensuring they remain in top condition. For more complex maintenance needs, our professional services are always available. -> See our article in regards to basic care
4.  Repair and Replacement
When repairs or replacements are necessary, our skilled technicians are on hand to assist. We use only quality parts to ensure that your windows and doors continue to meet the highest standards of performance and durability. Spare Part Availability is perhaps the most important aspect to after sales service. Therefore, all our models are equipped with hardware that is readily available in the market. Our designs also adhere to certain standards such as (Euro C Groove Standard) that allows to utilize standard-conform hardware items from various suppliers.
5.  Customer Support
Our customer support team is available to assist with any questions or concerns. Whether you need help with a DIY repair or want to schedule a service visit, we are here to provide the guidance and support you need.